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Sunday, May 13, 2007
it's juz nt tt gd...
so! went to amk hub for lunch today..

spent the afternoon at **** resturant (it's nt a vulgarity la!) laughin.. y? cuz the way u c the waitresses there servin food n everythin, u juz wan to complain abt them! n so, i was tokin to my family abt the place n service there n we juz kept laughing cuz i kept sayin i wan to complain over those 'minor' details..

i mean, look at the way they wk! n u'll probably noe wad i'm tokin abt..

1) the food is not fantastic at all in my point of view.. in fact, i tot it ought to b alot beta?

2) the table was so small tt there wasnt enuff space to put a plate of fried rice! n the waitresses juz kept serving lyk nobody's biz.. everythin was squeezed onto the table.. n when they r placing the plates all over the damn bloody small table, one of the waitresses actually toppled my chopsticks over.. n ya, she didnt even bloody apologise!

3) den they can put the bloody teapot n the bowl of soup so close to the bowl ur actually using..
excuse mi, wad if 1 of us topples one of the following n accidentally scald ourselves? will u be answerable for it?

4) n look at the way they wk! u will juz sit there n laugh! they were so slack la! everythin was so slow-paced! they kept the dishes so damn bloody slow n u'll sit there tinkin whether u'll fall asleep anytime!

5) when we asked 1 of them to serve us the dessert, she still had the cheek to tel us to wait!
A 'seem-to-be-rushing' Captain brisk-walked past, n we told him to serve the dessert.. n he immediately said okie! halo!! no wonder he's the CAPTAIN!

6) the chair came slow (we already told them tt there were 7 of us earlier on.. n even when 6 of us sat down, there was still the 7th chair missing!)

7) we requested for 7 towels, but they onli gave us 6! eh!! we requested 7 leh! which part of 7 dun they understand?!!

8) when I asked one of the waitresses for the 7th one (of cuz muz ask la! some of u may nt noe, but customers haf to pay the resturants who provide the towels!) --- the gal actually forgot!! it further worsened my impression of diz resturant!

9) their stupid table (the whole table was being nailed) 'injured' my cousin.. the nail was nt filed properly n it poked my cousin.. the bleedin was little, but halo, it's a customer!

10) we asked for a refill of tea, but ya, they forgot.. yet again........

11) i tot when we patronise oth resturants outside, they'll actually refill the tea for us? eh halo, i tot tt's basic customer service tt customers shd haf gotten?

12) to mi, serve wif one hand! othwise ur considered unprofessional!

13) they dun look very happy doin their wk.. ya, customers r nt everythin.. but ur in the service industry! customers pay to c ur gloomy face?

14) it's thz to these waitresses tt I felt tt the quality of the customer service of the service industry has dropped! damn kind of them!

n i'm tellin u, i will not go back to tt resturant ever again! it's expensive n the food is juz nt gd after all!

i wanted to feedback (in oth words, complain!) to their HQ or sth lidat.. but couldnt find the site or wadsoeva.. nvm! mayb i'll go back n ask them whether they haf any websites or anythin lidat..

my mum was sayin tt whoeva has mi in their resturant is gonna earn my $ the hard way.. it's really okie if i haf the money n i pay to haf the gd food..

but wad if ur food is nt tt gd? to mi, it's still acceptable as long as u haf the quality of GREAT customer service..

but!!! if ur food n customer service juz sux, u wen c mi in there again!

yup! tt's the way I am!

ya, i will tend to complain abt bad customer service, but there r alot of those in the service industry tt I've complimented b4.. staff from lyk Swensen's, thai express, long john, pizza hut etc...
if u've shown the gd side, i'll show my gd side too...

*will post the pics some oth day!*
gonna watch my tv show nw!

it's sch again tml...

PS. if u guys happen to noe wad resturant i'm tokin abt, n u noe the site, pls dun hesitate to let mi noe!!

~ { 9:57 PM }
aiming for the sky above;